Bruce C
This review is long overdue—we really should have posted it sooner! We’ve been running machines from Laguna in our cabinet shop for over 3 years now, and we haven’t had a single issue. The machines are reliable, durable, and perform exactly as expected. A special thanks to Robert, our technical support contact. He always answers […]
Ron Phillips
I recently purchased the Creator Pro from Laguna Tools. The experience was outstanding from my first contact with Jared Koss to the delivery of the machine. When I contacted Laguna Tools, Jared Koss prepared a quote and answered many questions about the machine and the process to purchase the machine. Even though I was unsure […]
anthony mumm
I had a problem a dust collector that I purchased 7 months ago. I have been a customer of Laguna for 17 years. This was the best experience I’ve ever had with any equipment manufacturer ever. WOW! Kudos to Laguna and ,most importantly the customer service team. Crazy awesome!
Deby Clover
Laguna Tool customer service was absolutely fantastic. I recently picked up a new table, saw from them, and in the process of setting the saw up and squaring the blade to the miter slots. I discovered the blade was not cutting at 90°, but in fact, cutting at 89°. I could not get it to […]
Giancarlo Angelini
I purchased a new Laguna Revo 2436 lathe and absolutely love it. Thankfully I registered it right away for the warranty. Even though surely I wouldn’t need it. Well… I did, my DRO went bad, within 2 months. A phone call started the process, part was back ordered but I could still use the lathe, […]
D MD
I purchased a Laguna Revo 12/16 Lathe and was very impressed with it. Unfortunately it developed a clunking noise after a few weeks of use. I checked online for videos and tried what was suggested by other users to no avail so I contacted Laguna support to ask if they could help. I was assigned […]
Greg Zitzelberger
James B went above and beyond to help us. We know how hard it is to find good people these days, and we truly appreciate the support he gave. I would highly recommend keeping him happy—he’s an asset to your team. Because of this experience, I’ll definitely be buying more tools from Laguna. Greg Oregon […]
Hugh Saffel
I bought a Laguna 15/24 lathe about 2 years ago. I’ve been working with that lathe almost every day since. I recently noticed that it seemed like the motor was getting very hot. I contacted Laguna and had a productive back and forth text conversation with them. I must say, it harkened back to the […]
Joseph Jenkins
I got a new IQ Pro ATC. There were some problems with the limit sensor on the X axis. Laguna had several people from several levels of support contact me. After determining that it was not a problem they were going to solve long distance, Laguna sent 2 technicians to me to straighten things out. […]
Elwood Booze
The staff at Laguna were very helpful in identifying the part I needed. I am impressed by the fact that I got to speak with HUMANS in the US, and not very far from my own backyard, and get my issue resolved. The F1 table saw is my first purchase from Laguna and I have […]
