Flexible financing available — get the tools you need today!

LAGUNA LOGOWhite 1

Employment Opportunities

At Laguna Tools, we are passionate about precision, innovation, and quality in every product we create. As a leading manufacturer of woodworking and CNC machinery, we pride ourselves on pushing the boundaries of what’s possible, delivering state-of-the-art solutions that empower our customers to bring their ideas to life.

Our team is the heartbeat of our success, combining expertise, creativity, and dedication to make a lasting impact in the industry. We’re always looking for talented individuals who share our passion and are eager to grow in a dynamic and fast-paced environment.

If you’re ready to take your career to the next level and be part of a company that’s shaping the future of manufacturing, explore our current opportunities and join the Laguna Tools family today!

Available Positions

Job description
CNC Field Technician – will train and must be able to travel
Laguna Tools is a leading manufacturer of award-winning woodworking and CNC Machines. Our business in on a fast track growth trajectory and we need highly motivated, hardworking field engineers to set up CNC Machines throughout North America. The Field Support Technician is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and services, as well as communicating effectively with team members within the company. Your typical day will consist of installation of machines and troubleshooting problems onsite in our customer’s facilities. 75% Travel will be required.
 
Role and Responsibilities:
  • Respond to service calls and travel to client locations to provide on-site technical support.
  • Install, maintain, and repair CNC Routers, Plasmas, Lasers, and machines with knife cutting capabilities.
  • Adhere to safety protocols and procedures to ensure a safe working environment for oneself and others.
  • Install, configure, and set up equipment, machinery, or systems according to specifications and client requirements.
  • Perform routine maintenance checks, diagnose issues, and repair or replace faulty components to ensure optimal performance of equipment or systems.
  • Conduct testing and quality assurance procedures to verify functionality, reliability, and compliance with industry standards.
  • Maintain accurate records of service calls, repairs, installations, and other relevant information. Complete service reports, documentation, and paperwork as required.
  • Interact with clients or customers in a professional and courteous manner. Provide clear explanations of technical issues, solutions, and recommendations. Provide training and support to clients or end-users on the proper use, maintenance, and troubleshooting of equipment or systems.
Qualifications:
  • High school Diploma or equivalent required
  • Associate degree or Certification in an Electrical Mechanical field preferred
  • Prior CNC experience (Operation or maintenance).
  • Mechanical and Electrical aptitude a MUST.
  • Ability to read schematics.
  • Preferred prior knowledge of computer-aided design (CAD) /computer-aided manufacturing (CAM) software.
  • PC literate with strong Microsoft Word, Excel, email, and file compression skills.
  • Excellent understanding of basic electricity and electronics.
  • Demonstrated ability to work with a variety of personalities to effectively respond to and resolve technical situations.
  • Steady and reliable work record.
Preferred Skills:
  • Detail-oriented and the ability to multi-task.
  • Efficient and productive in a fast-paced environment
  • Enthusiastic and possesses excellent customer service skills.
  • Ability to calculate basic math.
  • Excellent oral and written communication skills
  • Ability to problem solve patiently.
  • Team Player
  • Excellent planning and organizational skills
  • Displays strong moral values and work ethics. Personal accountability.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. The employee must frequently lift or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
 
Job Type:
Full-time
 
Pay:
$50,000.00 – $70,000.00 per year
 
Schedule:
  • Monday to Friday
Work Location:
On the road
 
How to apply:
Send a copy of your resume to [email protected]
Laguna Tools is an award-winning leading manufacturer of woodworking and CNC machines. We are looking for a career-minded Customer Service Technician with an interest in automation and CNC Machines. This is an ideal position for an individual with a mechanical and or electrical aptitude for learning machinery.
 
Job description
The CNC Technician provides customer service by phone, email, and occasionally in-person. Customer needs will range from technical support, sales, software support, and machine troubleshooting. This position is responsible for providing effective customer service for all CNC and edge bander customers by using excellent in-depth knowledge of company products and services as well as communicating effectively with team members within the Customer Service department.
 
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is in an office setting.
  • Software/application training and support for existing customers
  • CAD/CAM for software/project videos
  • Demo programming (with advance notice and deposit)
  • CNC troubleshooting, training, support, install, customer success, etc.
  • Checking and updating post processors
  • Help support and identify whether complex cases are software related
  • Speaking with customers in a polite manner, addressing customer concerns patiently
  • Resolving customer concerns to the fullest
  • Respond to customer emails in a timely manner
 
Qualifications and Education Requirements:
  • Minimum High School diploma or equivalent, plus 1+ years of relevant experience
  • Mechanical and electrical aptitude.
  • Must be able to read, write, and speak English
  • Ability to read, write, and speak Spanish – a plus
  • Ability to read and understand technical documents
 
Preferred Skills:
  • Detail-oriented and the ability to multi-task.
  • Efficient and productive in a fast-paced environment
  • Enthusiastic and possesses excellent customer service skills.
  • Ability to calculate basic math.
  • Excellent oral and written communication skills
  • Ability to problem solve patiently.
  • Team Player
  • Excellent planning and organizational skills
  • Displays strong moral values and work ethics. Personal accountability.
 
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets and fax machines.
 
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to fingers, handle or feel; and reach with hands and arms.
 
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
 
Job Type:
Full-time
 
Pay:
$20.00 – $25.00 per hour
 
Schedule:
  • 8 hour shift
  • 40 hours per week
  • Monday to Friday
Work Location:
In person
 
How to apply:
Send a copy of your resume to [email protected]
laguna supermax dake combo.webp
Contact
(800) 234-1976
Youtube Instagram Facebook-f Linkedin
Machines
Support
News & Resources
About
LAGUNA LOGOWhite 1
Venta de Maquinas CNC
O solicite una cotización

Request CNC quote

Schedule a Consultation

Laguna Tools uses cookies to improve your experience on our site. Cookies Policy
Got It!