ON-DEMAND SUPPORT - PAY-AS-YOU-GO FLEXIBILITY
For light-use machines, backup equipment, or shops with in-house maintenance capabilities that want flexible, expert support without a service commitment.
Service and support provided only when requested.
No scheduled preventative maintenance. Parts, labor, and travel are billed per visit.
Customers have access to Laguna’s factory-trained technicians when issues arise.
Flat rate of $500 for initial 2 hours onsite + $190 /hour going forward. Minimum 2hours/ visit. Airfare and lodging not included.
Flat rate of $500 for initial 2 hours onsite + $190 /hour going forward. Minimum 2hours/ visit. Airfare and lodging not included.
Travel expenses not included
Virtual training
Virtual training(Not applicable to Fiber Lasers)
Online
Plus travel expenses
Airfare and lodging included. 24 hours Priority Service
Fiber Laser DLP & Fiber Laser FCS. Airfare and lodging included. 24 hours Priority Service
Airfare and lodging included. 24 hours Priority Service
Professional maintenance that keeps your equipment running at peak performance
Certified professionals with years of experience in CNC maintenance and repair
We come to your facility with all necessary tools and equipment
Priority emergency support available with rapid response times
Comprehensive training for your operators and maintenance staff
Prevent costly breakdowns with regular preventive maintenance
Complete documentation of all maintenance activities and recommendations
We coordinate the best time for your operation
Thorough assessment of all machine components
Complete service according to PM protocols
Operator training and knowledge transfer
Detailed report with recommendations
A systematic approach to keeping your equipment in optimal condition
Travel costs include airfare, ground transportation, and lodging for our technicians. This ensures you receive comprehensive service regardless of your location.
A typical maintenance visit takes 1-2 full days depending on the complexity of your equipment and the scope of work required.
Yes, you can upgrade from annual to semi-annual maintenance at any time. We’ll adjust your billing and schedule accordingly.
We offer emergency maintenance services with 24-hour priority response. Our technicians can be dispatched quickly to minimize your downtime.
Common questions about our maintenance services
