MAXIMUM PROTECTION - MINIMAL DOWNTIME
For Mission-critical, high-utilization machines where uptime directly impacts productivity and revenue.
Includes two onsite preventative maintenance visits per year.
All LagunaCare™ Pro inspection, cleaning, lubrication, and calibration services are included. Designed to minimize wear, reduce unexpected downtime, and extend overall machine life.
Customers receive free support kits, 25% discount on parts and accessories, and priority-level preventative care.
Full service scope is defined in PM documentation.
IQ, IQ Pro, Creator, KX24, Swift Standard, Swift Vacuum, SS M, Plasma, CO2 Lasers, SS2 Pro, SS Elite/ Elite MT, Swift MT, SS 3, Auto Loader, 5 Axis, 6 Sides Drilling, Robot, Fiber Laser CBX, Fiber Laser FC, Fiber Laser FCS, Fiber Laser DLP
Edgebanders, Desktop CNC, Dust Collectors, Specialty Machines
Travel expenses not included
Virtual training
Virtual training(Not applicable to Fiber Lasers)
Online
Plus travel expenses
Airfare and lodging included. 24 hours Priority Service
Fiber Laser DLP & Fiber Laser FCS. Airfare and lodging included. 24 hours Priority Service
Airfare and lodging included. 24 hours Priority Service
Professional maintenance that keeps your equipment running at peak performance
Certified professionals with years of experience in CNC maintenance and repair
We come to your facility with all necessary tools and equipment
Priority emergency support available with rapid response times
Comprehensive training for your operators and maintenance staff
Prevent costly breakdowns with regular preventive maintenance
Complete documentation of all maintenance activities and recommendations
We coordinate the best time for your operation
Thorough assessment of all machine components
Complete service according to PM protocols
Operator training and knowledge transfer
Detailed report with recommendations
A systematic approach to keeping your equipment in optimal condition
Travel costs include airfare, ground transportation, and lodging for our technicians. This ensures you receive comprehensive service regardless of your location.
A typical maintenance visit takes 1-2 full days depending on the complexity of your equipment and the scope of work required.
Yes, you can upgrade from annual to semi-annual maintenance at any time. We’ll adjust your billing and schedule accordingly.
We offer emergency maintenance services with 24-hour priority response. Our technicians can be dispatched quickly to minimize your downtime.
Common questions about our maintenance services
